Privacy

SkipLegal Privacy Policy

Last Updated: March 12, 2025

1. Introduction

At SkipLegal ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites located at skiplegal.ai and skiplegal.com (the "Sites") and the services we provide (the "Services").

We've written this policy to be clear and straightforward. If you have any questions after reading it, please contact us using the information in Section 13.

2. Information We Collect

2.1 Information You Provide

We collect the following information that you voluntarily provide to us:

Personal identification information includes your name, email address, phone number, and postal address. Immigration-related information includes your immigration status, citizenship information, travel history, and family information. We also collect application documents such as passports, birth certificates, marriage certificates, and financial records.

When necessary for immigration services, we may collect government-issued identifiers, including Social Security numbers, alien registration numbers, and passport numbers. Employment information we collect includes your work history, employer details, job titles, and income information. Educational information includes academic records, diplomas, certificates, and transcripts.

Financial information such as payment card details is processed through secure third-party providers. We also collect chat conversations and queries from messages you send through our chat features, account information including login credentials and preferences, and any other information you choose to provide when using our Services.

2.2 Information Collected Automatically

When you use our Sites and Services, we automatically collect certain information. This includes device information such as browser type, operating system, device type, IP address, and device identifiers. We collect usage data showing pages visited, features used, time spent, links clicked, and interactions with our Services.

We collect general location information based on your IP address (not precise GPS location), information about referring websites that show how you found our Sites, and session information about how you navigate through and use our Sites.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience, understand how you use our Sites, and provide personalized features. We use several types of cookies for different purposes.

Essential Cookies are required for basic website functionality and security. They last from a single session up to 1 year and cannot be disabled as they are necessary for site operation.

Functional Cookies remember your preferences and enhance your experience. They may last up to 2 years and can be disabled through cookie preferences.

Analytics Cookies help us understand how visitors use our website. These may last up to 2 years, are provided by services like Google Analytics, and can be disabled through cookie preferences.

Marketing Cookies are used to deliver personalized advertising. They may last up to 2 years and can be disabled through cookie preferences.

You can manage cookie preferences at any time through our Cookie Preferences Center. To opt out of specific cookie categories, visit our Cookie Settings page or adjust your browser settings.

3. How We Use Your Information

We use your information for various purposes related to providing and improving our Services. This includes helping you complete immigration forms and applications, enhancing features, fixing issues, and developing new offerings. We use your information to personalize your experience by tailoring content and recommendations based on your needs.

We process transactions to complete purchases and fulfill orders, provide customer support by responding to your inquiries and providing assistance, and communicate important notices, updates, and information about our Services. Your information helps us maintain security by protecting against fraud and unauthorized access.

We conduct analytics to understand usage patterns and improve our platform. If you've opted in, we may send marketing materials (with easy opt-out options). We also use your information for legal compliance to meet regulatory requirements and fulfill legal obligations.

We primarily use sensitive personal information (like immigration status or government IDs) only as needed to provide our Services. We do not use such information for marketing purposes.

4. How We Share Your Information

We take your privacy seriously and are selective about how we share your information.

4.1 Service Providers

We share information with trusted service providers who help us operate our business. This includes payment processors (e.g., Stripe, PayPal) to process payments, cloud hosting providers (e.g., Amazon Web Services, Google Cloud) to store data and host our Services, and customer support tools (e.g., Zendesk) to provide assistance.

We also share information with analytics providers (e.g., Google Analytics) to understand usage patterns, email service providers (e.g., SendGrid) to send communications, and marketing platforms to deliver relevant content (for users who opt in).

These service providers are contractually obligated to use your information only for the specific purposes we authorize and must protect your information according to our privacy standards.

4.2 Legal Professionals

If you request connection with immigration professionals, we will share necessary information with these professionals to facilitate their assistance. These professionals are bound by their own professional ethics and our confidentiality requirements.

4.3 Government Entities

We may share your information with government agencies (such as USCIS) when you request that we submit forms or applications on your behalf, when we are required to do so by law, legal process, or regulation, or when we need to verify information with government databases.

4.4 Business Transfers

If SkipLegal is involved in a merger, acquisition, or sale of all or part of its assets, your information may be transferred as part of that transaction. In such event, we will notify you via email and/or prominent notice on our Sites, explain what choices you have regarding your information, and ensure the new entity follows this Privacy Policy or gives you the option to delete or transfer your data.

4.5 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities. If legally permitted, we will notify you of such requests and provide you with reasonable time to seek to modify or quash such requests before complying.

4.6 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

4.7 What We Don't Do With Your Information

We do not sell your personal information for profit or monetary transactions. Third-party use or disclosure of your information (including de-identified or anonymized data) is prohibited without your active consent. All third parties with whom we share your information are contractually bound to adhere to our privacy standards and these terms.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. We use encryption for data in transit and at rest using industry-standard methods. We maintain strict access controls that limit who can access your information and conduct regular security assessments to evaluate our security practices.

Our team receives regular privacy and security training, and we maintain secure facilities with physical security measures for our offices and servers.

While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5.1 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you via email promptly after discovery and confirmation of the breach. We will explain what happened and what information was affected, provide instructions on steps you should take to protect yourself, and inform you of measures we're taking to address the breach.

We will make every effort to provide this notification as quickly as possible in accordance with applicable laws and as necessary to determine the scope of the breach and restore reasonable integrity to our systems.

6. Data Retention and Deletion

6.1 Retention Period

We retain your information for as long as needed to provide our Services to you, comply with legal obligations, resolve disputes, and enforce our agreements. If your account becomes dormant (no activity for 24 months), we may archive or delete your information.

6.2 Data Deletion Requests

You have the right to request deletion of your personal information. To make this request, email support@skiplegal.com with subject line "Data Deletion Request." You will need to verify your identity when prompted and specify what information you want deleted.

We will process your deletion request within 30 days and send confirmation when completed. Some information may be retained if required by law or for legitimate business purposes.

7. Your Rights and Choices

You have several rights regarding your personal information.

7.1 Access and Correction

You can access and update most of your account information directly through your account settings. You may also request a copy of the personal information we hold about you by emailing support@skiplegal.com.

7.2 Communication Preferences

You can manage your communication preferences in several ways. You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email, adjust notification settings in your account preferences, or contact us directly to update your preferences.

7.3 Cookie Management

You can manage cookies through our Cookie Preferences Center, your browser settings, or opt-out tools provided by analytics services.

7.4 Account Closure

You can close your account at any time. Log into your account, go to Account Settings, select "Close Account," and follow the on-screen instructions. When closing your account, you'll have the option to download a copy of your personal data, request permanent deletion of your data, and receive confirmation when deletion is complete.

7.5 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Due to the lack of a consistent industry standard for interpreting these signals, our Sites do not currently respond to "Do Not Track" signals.

8. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you additional rights.

8.1 Right to Know

You have the right to request information about the personal information we've collected about you and how we've used and shared it. Specifically, you can request details about categories of personal information collected, sources of that information, purposes for collecting or selling that information, categories of third parties we share it with, and specific pieces of personal information we've collected.

8.2 Right to Delete

You have the right to request that we delete personal information we've collected from you, subject to certain exceptions.

8.3 Right to Opt-Out of Sales

We do not sell your personal information for monetary consideration. However, some sharing might be considered a "sale" under CCPA's broad definition. You have the right to opt out of such sharing.

8.4 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

8.5 How to Exercise Your Rights

To exercise your California privacy rights, email support@skiplegal.com or call 1-844-4-SKIPLEGAL (1-844-475-4753). We will verify your identity before responding to your request. You may need to provide additional information for verification purposes.

9. International Data Transfers

Our services are primarily directed to users in the United States. If you access our Services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States and other countries where our servers are located.

These countries may have data protection laws different from your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

10. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

If you believe we might have information from a child under 13, please contact us at support@skiplegal.com.

11. Third-Party Links and Services

Our Sites may contain links to third-party websites and services that are not owned or controlled by SkipLegal. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the new Privacy Policy on this page, update the "Last Updated" date at the top, notify you via email and/or prominent notice on our Sites, and obtain your active consent before implementing changes that significantly affect your privacy rights.

We will provide a plain-language summary of what has changed to help you understand the impact of any modifications.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@skiplegal.com Phone: 1-844-4-SKIPLEGAL (1-844-475-4753)