Terms of Service - SkipLegal AI

SkipLegal Terms of Service

Last Updated: March 12, 2025

1. Agreement to Terms

Please read these terms carefully. They contain important information about your rights and obligations. SKIPLEGAL IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL ADVICE OR LEGAL SERVICES. NO ATTORNEY-CLIENT RELATIONSHIP IS FORMED BY USING OUR SERVICES. SKIPLEGAL IS A SELF-HELP PLATFORM THAT PROVIDES INFORMATION AND TOOLS RELATED TO IMMIGRATION PROCESSES.

By accessing or using the websites located at https://www.skiplegal.ai and https://www.skiplegal.com (including all subdomains) (the "Sites") and the services provided by SkipLegal ("SkipLegal," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and SkipLegal.

These Terms include an arbitration provision in Section 12 that affects your rights under these Terms and with respect to any dispute between you and SkipLegal. By agreeing to these Terms, you and SkipLegal are waiving the right to a trial by jury or to participate in a class action. Please read the arbitration provision carefully.

2. Eligibility and Accounts

2.1. Eligibility Requirements

The Sites and Services are intended for use by persons 18 years of age or older. If you are under 18 years of age, you may not access or use the Sites or Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

2.2. Account Creation and Security

You may be required to create an account to access certain features of our Services. You agree to:

Provide accurate, current, and complete information during registration

Maintain and promptly update your account information

Maintain the security of your account credentials

Be solely responsible for all activities that occur under your account

Notify us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to reject, reclaim, or change usernames at our discretion.

3. Service Description

3.1. Immigration Assistance

SkipLegal provides AI-powered immigration law assistance. Our Services:

Provide general information about immigration processes

Help you complete required forms

Connect you with immigration professionals when needed

3.2. Not a Substitute for Legal Advice

SkipLegal is not a law firm and does not provide legal advice or legal services. Our Services are offered at your specific direction as self-help tools and should not be confused with legal advice. Your use of our Sites and Services does not create an attorney-client relationship between you and SkipLegal or any of its representatives. Any information you provide to us is not protected by attorney-client privilege. The AI-generated content, tools, templates, or automated outputs produced by SkipGenius (our AI assistant) are not substitutes for the advice of a licensed attorney.

SkipGenius is an AI-powered tool that provides general information about immigration processes. It is not a licensed attorney or immigration professional. The information provided by SkipGenius may contain errors or inaccuracies and should not be relied upon without independent verification from official government sources or consultation with a licensed attorney.

3.3. No Government Affiliation

SkipLegal is not affiliated with or endorsed by United States Citizenship and Immigration Services (USCIS), the U.S. Department of State (USDOS), or any other United States government agency. All government-required forms are available without cost from the applicable agencies. Use of SkipLegal's Sites and Services is not required to complete and file such forms.

3.4. Government Changes

Government regulations, forms, and fees are subject to change. If a form, fee, or government policy change occurs that could affect your application after you receive completed application materials, SkipLegal will provide no-cost updates to your application for up to 10 business days after your receipt of the application packet.

3.5. AI-Generated Content Limitations

SkipLegal utilizes artificial intelligence technology to provide information and assistance. The AI-generated content may contain errors, omissions, or inaccuracies. You acknowledge and agree that:

a) AI systems have inherent limitations and may not always provide complete or accurate information b) You are responsible for verifying any information provided by our AI systems with official government sources c) You should exercise your own judgment when using information generated by our AI systems d) SkipLegal is not responsible for any consequences resulting from your reliance on AI-generated content

4. Your Use of Our Services

4.1. License Grant to You

Subject to your complete compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to use the Sites and Services solely for your personal, non-commercial purposes in the manner authorized and intended by SkipLegal. Any rights not expressly granted in these Terms are expressly reserved by SkipLegal.

4.2. Prohibited Activities

In connection with your access to or use of the Sites or Services, you agree not to:

Use our Services for any illegal purpose or in violation of any applicable laws

Access data not intended for you or log into accounts you are not authorized to access

Attempt to probe, scan, or test the vulnerability of our systems or networks

Interfere with service to any user, host, or network

Use any automated means, including bots, scrapers, or spiders, to access our Services

Copy, modify, distribute, sell, or lease any part of our Services or content

Reverse engineer, decompile, or attempt to extract the source code of our software

Use or attempt to use any generative AI, machine learning, or similar technology to extract, analyze, or replicate our content or technology

Submit false, inaccurate, misleading, deceptive, defamatory, or libelous materials

Knowingly withhold or fail to disclose information requested by SkipLegal or required to be included on government forms

Engage in any action that constitutes fraud or misrepresentation

Violations of system or network security may result in civil or criminal liability. SkipLegal will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users involved in such violations.

4.3. User Content License

When you transmit any information, content, materials, or data to or through the Sites or Services, other than information submitted for the purpose of creating your account or for preparing applications and/or forms ("User Content"), you grant SkipLegal and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content worldwide in any media.

You represent and warrant that you own or have obtained all necessary rights and/or licenses to User Content that you submit, and that SkipLegal's use of such User Content does not violate or infringe upon the rights of any person or entity.

5. Data Privacy and Security

5.1. Types of Data Collected

We collect and process various types of data, including:

Personal identification information (name, email address, phone number)

Immigration status and history

Financial information (for payment processing only)

Device and usage information

Information you provide in forms or applications

5.2. How We Use Your Data

We use your data to:

Provide and improve our Services

Process transactions and payments

Communicate with you about our Services

Comply with legal obligations

5.3. Data Sharing

We may share your information with:

Third-party service providers who help us operate our business (e.g., payment processors, cloud hosting providers)

Partners who assist in providing immigration services

Government agencies, when required for immigration processing

Legal authorities, when required by law

We will never sell your personal information for profit or monetary transactions.

5.4. Data Security

We implement reasonable security measures to protect your information. However, no internet transmission is completely secure. In the event of a data breach that affects your personal information, we will notify you via email within 72 hours and provide instructions on any actions you should take.

5.5. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in these Terms. If your account is dormant for more than 24 months, we may delete or anonymize your data.

You have the right to request permanent deletion of your data by emailing support@skiplegal.com with the subject line "Data Deletion Request." Upon receiving your request, we will delete your data within 30 days and send confirmation when completed.

5.6. Third-Party Obligations

Any third parties with whom we share your information are contractually bound to adhere to our privacy standards and these Terms. Third-party use or disclosure of your information (including de-identified or anonymized data) is prohibited without your active consent.

5.7. Change in Ownership

If SkipLegal is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Sites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. The new company's policies will align with ours, or you will be given the option to download or delete your data before the transfer occurs.

5.8. Policy Changes

We will notify you of any material changes to our privacy practices and these Terms and will obtain your active consent before implementing such changes. We will provide plain-language summaries of what has changed to help you understand the impact of any modifications.

6. Fees and Payment

6.1. Service Fees

While SkipLegal makes a large amount of information available without cost, we charge fees for some of our services ("Service Fees"). All Service Fees will be clearly set forth on the Sites.

6.2. Government Fees

USCIS, USDOS, and other agencies charge fees for the filing and processing of various government forms ("Government Fees"). Government Fees are separate from our Service Fees and must be paid to the applicable government agency at the time of filing.

Unless you have purchased a SkipLegal service whereby we have agreed to remit the applicable Government Fees on your behalf, you remain responsible for paying Government Fees directly to the applicable government agency.

Because government agencies change their fees from time to time, the Government Fees required at the time your application is ready to be filed may be different from the Government Fees communicated to you at the time you purchased our Services. If the applicable Government Fees have increased, SkipLegal reserves the right to require payment of the difference between the Government Fees originally communicated to you and the Government Fees required at the time your application is filed.

6.3. Payment Methods

When you purchase services for which Service Fees apply, you will be required to provide SkipLegal with valid, up-to-date credit card or other payment information. You authorize SkipLegal to charge your credit card or other payment method for all Service Fees you incur as they become due and payable.

6.4. Payment Responsibility

You are responsible for maintaining up-to-date payment information. If we cannot charge you for Service Fees when due because your payment information is incorrect or no longer valid, or if we do not receive your payment when due, SkipLegal will have no obligation to provide the services associated with those Service Fees.

6.5. Refunds and Credits

Please refer to our Satisfaction Guarantee policy for information about refunds. All refund or credit requests must be made within 14 days of purchase. The determination of whether to issue a refund or credit more than 14 days after your purchase of services, other than a refund due to a billing error by SkipLegal, shall be made in SkipLegal's sole discretion, in good faith, and we reserve the right to deny a request for a refund or credit.

7. Intellectual Property Rights

7.1. Ownership of Site Content

All materials on the Sites, including text, images, videos, illustrations, designs, icons, photographs, software, programs, and written and other materials (collectively, "SkipLegal Content"), are the property of SkipLegal or its licensors. SkipLegal Content is intended solely for personal, non-commercial use.

No right, title, or interest in any SkipLegal Content is transferred to you by way of these Terms or otherwise. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit in any way, in whole or in part, any of the SkipLegal Content, the Sites, or any related software.

7.2. Trademarks

"SkipLegal" and the SkipLegal logo are trademarks of SkipLegal. All other trademarks, registered trademarks, product names, and company names or logos mentioned on the Sites are the property of their respective owners.

8. Copyright Infringement

SkipLegal respects the intellectual property of others. We strive to respond promptly to proper notices of copyright infringement by removing or disabling access to allegedly infringing material. It is SkipLegal's policy to terminate the access privileges of those who repeatedly infringe the copyrights of others.

8.1. DMCA Notifications

If you believe that any material appears on the Sites in a way that infringes the copyright in a work owned by you, please send a notification containing the following information to SkipLegal's Copyright Agent:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest

A description of the work in which you hold a copyright interest which you believe is being infringed

A description of the location on the Sites where the allegedly infringing material is located

Your address, telephone number, and email address

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law

A statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

SkipLegal's Copyright Agent can be reached at:

SkipLegal Attn: Copyright Agent Email: support@skiplegal.com

9. Third-Party Content and Services

References on the Sites to any third parties, including persons or companies, and to any products or services of such third parties, are provided solely as a convenience to you. SkipLegal does not endorse, recommend, approve of, or make any representations or warranties regarding any third parties or their products or services.

SkipLegal may provide links to third-party websites. SkipLegal is not responsible for the content of any third-party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to follow a link to any third-party website, you do so entirely at your own risk.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Sites and the Services are provided by SkipLegal on an "as is" and "as available" basis. SkipLegal makes no representations or warranties of any kind, express or implied, as to the Sites, Services, or information, content, or materials offered on the Sites or through the Services.

SkipLegal specifically disclaims any warranties regarding the accuracy, completeness, timeliness, or reliability of any information provided through our AI systems, including SkipGenius. Our AI systems generate content based on patterns in data and may not always reflect current laws, regulations, or procedures. You acknowledge that AI-generated content should not be relied upon as authoritative legal information.

To the fullest extent permissible by applicable law, SkipLegal disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, non-infringement, and fitness for a particular purpose. SkipLegal does not warrant that the Sites or Services are free of viruses or other harmful components.

You agree that your use of the Sites and the Services is at your sole risk. This disclaimer constitutes an essential part of these Terms, and you acknowledge that SkipLegal would not have entered into these Terms with you without your agreement to the terms of this disclaimer.

This disclaimer of warranty does not apply to the purchase of services by North Carolina consumers.

11. Limitation of Liability

Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall SkipLegal, its affiliates, and their respective employees, directors, officers, and agents be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Sites or Services.

SkipLegal specifically disclaims all liability for any immigration outcomes, application decisions, or other consequences resulting from your use of our Services or reliance on information provided by our AI systems. You understand and agree that you are solely responsible for any actions taken based on information provided through the Sites or Services.

This includes, without limitation, damages for lost profits, loss of goodwill, loss of data, accuracy of results, or computer failure or malfunction, even if SkipLegal, its affiliates, or their respective employees, directors, officers, and agents have been advised of or should have known of the possibility of such losses or damages.

In no event will SkipLegal be liable for any damages in excess of the fees paid by you in connection with your use of the Sites or Services during the six month period preceding the date on which the claim arose.

Certain jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

This limitation of liability does not apply to North Carolina consumers.

12. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

12.1. Initial Dispute Resolution

Most disputes can be resolved without resort to legal proceedings. For any dispute or claim arising from or relating to these Terms or our Service, you agree to first contact us at support@skiplegal.com and attempt to resolve the dispute informally.

12.2. Binding Arbitration

If we cannot resolve a dispute informally, you and SkipLegal agree to resolve any and all disputes, claims, or controversies arising out of or relating to these Terms of Service, the Service, or any other aspect of our relationship ("Claims") through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules.

The arbitration will be conducted in Delaware

The arbitration will be conducted in English

The arbitrator's award shall be final and binding

The arbitrator may award any relief that a court of competent jurisdiction could award

12.3. Class Action Waiver

You and SkipLegal agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Unless both you and SkipLegal agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4. Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court.

12.5. 30-Day Right to Opt Out

You have the right to opt out of the binding arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out to: support@skiplegal.com within thirty (30) days of first accepting these Terms.

12.6. Changes to This Section

SkipLegal will provide 60-days' notice of any changes to this section. Changes will become effective on the 60th day and will apply prospectively only to any claims arising after the 60th day.

13. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Delaware, without respect to its conflict of laws principles. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

14. Limitation of Time to File Claims

Any cause of action or claim you may have arising out of or relating to these Terms of Service or the Service must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.

15. Termination

These Terms shall remain in force and effective unless and until terminated as provided in this Section. You may terminate these Terms at any time by providing written notice to SkipLegal via email to support@skiplegal.com or by permanently closing your account through the account closure option available in your account settings.

SkipLegal may terminate these Terms immediately with or without notice, and/or may deny you access to the Sites or Services, in SkipLegal's sole discretion, in the event you breach, or threaten to breach, any term of these Terms.

Upon any termination of these Terms, you must immediately discontinue use of the Sites and Services. Sections 6, 9-14, and 16 shall survive any termination of these Terms.

16. Electronic Communications

By using our Services, you consent to receive electronic communications from SkipLegal, including emails, notices, and other communications that we provide to you electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

17. Changes to Terms

SkipLegal may make changes to these Terms at any time. If we make any material changes, we will notify you via email (sent to the email address specified in your account) or by posting a notice on the Sites prior to the changes becoming effective. You should review our Terms each time you access the Sites or use the Services.

For material changes, we will obtain your active consent before the changes take effect, typically through a click-through confirmation notice. We will provide a plain-language summary of what has changed to help you understand the modifications.

Your continued use of the Sites or Services following your consent to the modified Terms constitutes your agreement to the changes.

18. Account Closure and Data Management

You may close your account at any time by:

Logging into your account
Navigating to Account Settings
Selecting "Close Account"
Following the on-screen instructions

When you close your account, you will have the option to:

Download a copy of your personal data

Request permanent deletion of your data

Receive confirmation when deletion is complete

19. Accessibility

We are committed to making our Sites and Services accessible to users of all abilities. Our Sites implement WCAG 2.1 AA standards, including:

Text and background colors with a minimum contrast ratio of 4.5:1

Font sizes of 14px or larger on all devices

Support for screen readers and other assistive technologies

If you encounter any accessibility issues, please contact us at support@skiplegal.com.

20. Entire Agreement

These Terms, including all agreements referred to and incorporated herein, set forth the entire understanding and agreement between you and SkipLegal, and supersede any and all other oral or written agreements or understandings between the parties.

21. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: support@skiplegal.com Phone: 1-844-4-SKIPLEGAL (1-844-475-4753)

Terms